Ubisoft Connect (previously called Uplay) is a digital distribution, digital rights management, multiplayer, and communication service created by Ubisoft in order to provide a similar experience to the achievement/trophy system offered by other game companies. It was introduced in 2009 alongside the launch of Assassin's Creed II and is provided on across every major console and PC currently available. Ubisoft Connect is used exclusively by first-party Ubisoft games.
Why It Sucks
These problems only occur on PC systems.
- You can't transfer games you bought from Ubisoft Connect to Steam because it doesn't give you the CD Key to activate it. On the other hand, If you buy Ubisoft games on another DRM service such as Steam or Epic Games, you still need to have the Ubisoft Connect client in order to play them (Excluding some older games).
- It doesn't update automatically. It only updates when you download a game, and it does the updates one at a time instead of multiple simultaneous updates.
- When you first download a Ubisoft Connect game, even if you're using Steam you must enter a 25-character code in order to activate it.
- Terrible customer service.
- Always-online DRM, so if the servers crash or you have a bad Internet connection, then you can't even play the game.
- Lacks support from Ubisoft.
- Servers are often unstable.
- Prone to cheaters or hackers.
- No multiplayer balancing.
- The first version, used in the PC versions of Assassin's Creed II and Silent Hunter 5, often failed to work altogether, caused framerates to tank, and would kick the player out of the game if the connection to the server faltered for even a second. It also likely contributed to killing the Silent Hunter series, due to so many people pirating the game to get around the protection system (Assassin's Creed sells mostly on consoles, so was able to survive the mess).
- You can get some exclusive content in Ubisoft games for free via points.
- On consoles, Ubisoft Connect only acts as an item unlock service with no DRM.
- They gave out Assassin's Creed Unity for free to support restoration efforts of Notre Dame.
- You can change your legacy username on the website.
- On PC you can use a custom profile pic and even customize medals.
Ubisoft Connect has received largely negative reviews from critics and gamers.