Why It Flopped
- Like the Sega CD, it had its own power supply, requiring a total of 3 AC cables (2 from the console and 1 from the TV), 4 if you also have a Sega CD. These AC cables also have huge boxes so they take up a lot of space and make them harder to plug at once. It also made a huge mess of so many wires sticking out of the Genesis, the Sega CD and the Sega 32X.
- False Advertising: In the commercials where kids are seen playing on the Genesis with the 32X attached, the 32X isn't even plugged in, this was probably so people wouldn't get freaked out with seeing all those wires sticking out of the system and the 32X.
- Sega thought requiring so many power adapters would take up all your plugs (which they often would), so they suggested to buy a Sega Power Strip to plug in all the add-on's power adapters sideways.
- You need metal prongs to attach it to a model 1 Genesis.
- It requires another cable to connect it to the Genesis or else character sprites and stuff won't appear on the screen, which makes no sense because it's already plugged into the system.
- Only 40 games were made for it and virtually none of them were good, mainly because many of them were rushed through development for example: the 32X port of Doom had poor resolution and it was missing levels from the other ports and it had awful music in comparison to the SNES version.
- It had a very expensive launch price of $159.
- The main reason it failed was that the Sega Saturn was due to be released six months later, making it nearly pointless to own one, and on top of that, Sega also announced another console called Sega Neptune, which was the Genesis and 32X as one console, making it even pointless to own the 32X (The console was canceled though)
- It had many technical problems, like a tendency to mess up Genesis games.
- One major thing that disappointed everyone is that the 3D Sonic the Hedgehog game that was teased at the Consumer Electronics show was nowhere to be found and an even sadder thing is that the 32X would never get a Sonic game, the closest it came was Knuckles' Chaotix which was a spin-off of the Sonic series.
- Seven games were planned for the Sega 32X but were later canceled due to the system flopping and most of the canceled games had development moved to the Sega Saturn.
- Terrible marketing with innuendos.
- Unlike the Sega Genesis/Mega Drive cartridges, the cartridges that the 32X uses doesn't have end labels.
- It did have some good games which took advantage of the 32X's capabilities, such as Virtua Fighter, Virtua Racing Deluxe, After Burner, Space Harrier, Tempo, and the aforementioned Knuckles' Chaotix.
- You can play standard Genesis cartridges on your console without removing the 32X every time you want to play a Genesis game.
- Had the Sega Neptune never been conceived, the Hyperdimension Neptunia series would never have been created (since the main protagonist Neptune is based on the canceled Sega Neptune).
Demand for the 32X was fairly high at launch, which according to reports outran the supply of 600,000 initial units. However, demand quickly plummeted and the add-on failed miserably with only 660,000 units ever sold and only 40 games made. The Sega Saturn was released just six months after the 32X (and was already out in Japan), so most gamers chose to ignore the 32X and just wait for the Saturn or the Sony PlayStation.
James Rolfe (in his Angry Video Game Nerd persona) described the 32X as the Genesis "being on life support" due to the massive number of cables on the back of the console when the 32X is plugged in.
The massive failure of the 32X was one of the major factors to Sega flopping as a console developer and be forced to become a third-party developer. Sega was heavily criticized for releasing too much hardware too quickly, also meaning that whereas Nintendo only had two or three platforms to worry about (the Super NES and Game Boy, and for a brief while the Virtual Boy), Sega had five platforms they were actively developing for (the base Genesis, Sega CD, 32X, Game Gear, and Saturn) in addition to their arcade games, spreading their development resources out far too much. Many developers would later refuse to make games for Sega, as they kept cycling out their consoles. The terrible financial losses and loss of trust from third-party developers caused by the 32X went on to affect the Saturn and Dreamcast as well, causing both consoles to fail.
- Sega of America was originally intending to support the add-on alongside the Sega Saturn, for those who couldn't spend a lot of money on the new Saturn but wanted entry into the 32-bit era. However, Sega of Japan stepped in and forced the American division to cancel both support and production of the 32X shortly before the Saturn launched.
- The hardware for the 32X, in addition to a pseudo-Mega Drive motherboard, was used in Sega's Picture Magic graphic tablet, which was designed for use with the Pri Fun printer and Digio SJ-1 digital camera.