Xenoblade Chronicles 3 pre-order incident

Xenoblade Chronicles 3 is an action RPG developed by Monolith Soft and published by Nintendo for the Nintendo Switch. This serves as the third installment of the Xenoblade Chronicles series which itself is a part of the larger Xeno metaseries. The game takes place in the future worlds of both Xenoblade Chronicles and Xenoblade Chronicles 2 where it's taken place in the world of Aionios. There's a war between Keves and Angus which are two different nations with both having the themes of machinery and ether. Among both forces are soldiers called "off-seers" who play special flutes to mourn the passing of the dead. The game follows Noah who is accompanied by Lanz and Eunie and Mio who is accompanied by Taion and Sena. In June of 2022, there has been some conflict with the special edition version of the game.

The incident
In the 8th of June of 2022, Nintendo announced that players can pre-order the special edition of Xenoblade Chronicles 3 which included package artwork from Masatsugu Saito, a full-color 250-page hardcover art book, and a steel case. When the special edition version of the game was ready to pre-order, there has been numerous reports on Twitter in regards to fans having trouble with pre-ordering the special edition version of the game. When the players tried to pre-order via My Nintendo Store, there were complaints about how some had to go through an endless waiting room or you managed to get a message that said "The My Nintendo Store is currently undergoing maintenance. Please check back soon, and thank you for your understanding." There isn't any clear talk on whether anyone secured the game before the store had traffic-related issues. It's no secret that the Xenoblade series is known for selling out fast and rarely coming back in stock.

As for the aftermath, Nintendo made a tweet apologizing for the inconvenience for those who faced the issues of ordering the special edition version. Nintendo said that the company is continuing to investigate the problem. Those who want to pre-order would need to wait for a later date via update. However, Xenoblade Chronicles 3 wasn't the only one that was facing problems, Nintendo stated that the My Nintendo Store may face an issue when players purchase physical products.